Accolade

Streamlining the college application counseling process.

ROLE

Founding Product Designer

Founding Product Designer

TIMELINE

Oct - Dec 2025

TOOLS

Figma, Adobe Illustrator

CONTEXT

Navigating the intersection of designer and founder.

Navigating the intersection of designer and founder.

Navigating the intersection of designer and founder.

As a founding designer in a startup incubator, I collaborated with 1 product manager and 2 developers to take a product from idea to working MVP in 10 weeks. Working in parallel with product and engineering taught me how to balance user needs, technical constraints, and evolving product goals in a fast-paced environment.

As a founding designer in a startup incubator, I collaborated with 1 product manager and 2 developers to take a product from idea to working MVP in 10 weeks. Working in parallel with product and engineering taught me how to balance user needs, technical constraints, and evolving product goals in a fast-paced environment.

RESEARCH

Interviews uncovered the same operational bottleneck.

Interviews uncovered the same operational bottleneck.

Interviews uncovered the same operational bottleneck.

As we spoke to independent college admission counselors, consistent points of friction began to emerge around how they managed students, communications, and application workflows.

As we spoke to independent college admission counselors, consistent points of friction began to emerge around how they managed students, communications, and application workflows.

FRAGMENTED WORKFLOWS

Student information and communication spread across disconnected tools.

ADMINISTRATIVE OVERHEAD

Manual coordination and follow-ups consumed significant time.

LIMITED VISIBILITY

Counselors lacked a clear view of student progress and deadlines.

Rather than replacing the platforms counselors already relied on, we began exploring how a product could reduce operational overhead by centralizing workflows, surfacing key information, and improving visibility into student progress.

Rather than replacing the platforms counselors already relied on, we began exploring how a product could reduce operational overhead by centralizing workflows, surfacing key information, and improving visibility into student progress.

PROBLEM

PROBLEM STATEMENT

Disconnected tools force independent college counselors to spend 10-15 hours per week on administrative work, limiting the time they can dedicate to student guidance.

We realized the opportunity wasn't to replace the tools counselors already relied on, but to reduce the operational overhead created between them. Since most counselors had deeply embedded workflows, forcing a complete behavior change would create more friction than value.


Instead, we shifted our focus toward building solutions that could integrate naturally into existing workflows without disrupting the way counselors already worked.

SOLUTION

An AI-powered workspace for managing the college application process.

An AI-powered workspace for managing the college application process.

An AI-powered workspace for managing the college application process.

Accolade is a unified platform that enables college application counselors, students, and parents to manage applications, communication, and student data in one AI-powered workspace, reducing administrative overhead and allowing counselors to focus on guiding students through the college application process.

Accolade is a unified platform that enables college application counselors, students, and parents to manage applications, communication, and student data in one AI-powered workspace, reducing administrative overhead and allowing counselors to focus on guiding students through the college application process.

Track Student Progress

Track Student Progress

Track Student Progress

Counselors can quickly track application status, essay progress, and next steps without having to switch between tools.

View & Track College Applications

View & Track College Applications

View & Track College Applications

Students and counselors can manage college lists, track application requirements, and quickly access school-specific essays and documents.

AI-Powered Student Insights

AI-Powered Student Insights

AI-Powered Student Insights

AI-generated activity and edit summaries provide counselors with quick visibility into student engagement, essay revisions, and recent progress across documents.

DESIGN PROCESS

Designing around urgency, not just information

Designing around urgency, not just information

Designing around urgency, not just information

Counselors often have limited time between meetings, so the dashboard interface prioritized deadlines, student risk, meetings, and next steps to support faster decision-making.

Reducing complexity through a modular-tab dashboard system.

Reducing complexity through a modular-tab dashboard system.

Reducing complexity through a modular-tab dashboard system.

I explored various layouts to understand how counselors navigate large amounts of student data. Feed-based systems reduced scannability, spreadsheets lacked contextual guidance, and collapsible sections added friction.


The final modular-tab hybrid balanced visibility and organization, keeping key information accessible while moving secondary content into tabs to reduce cognitive overload.

Using a status systems to improve visibility.

Using a status systems to improve visibility.

Using a status systems to improve visibility.

Progress indicators, completion states, and status labels to help counselors identify trends, blockers, and students needing intervention.

BRANDING

Designing a brand that feels supportive, not just informative.

Designing a brand that feels supportive, not just informative.

Designing a brand that feels supportive, not just informative.

I approached branding as an extension of the product experience, aiming to create a space that feels warm, human, and encouraging throughout a typically stressful process. Rather than leaning into standard corporate design patterns, my goal was to emphasize growth and support while maintaining an academic tone.

TAKEAWAYS

[01] EMBRACE EXPERIMENTATION & IMPERFECTION

Perfection can slow you down in fast-paced environments, especially in the early stages of building a startup. The most meaningful progress comes from shipping quickly, learning from feedback, and iterating rather than trying to get everything right the first time.

[02] DESIGNING FOR MULTIPLE USERS MEANS THINKING IN SYSTEMS

Designing for multiple users required thinking beyond individual interfaces. Effective design comes from understanding how data, actions, and users connect across the product, not just how each screen looks.

[03] BRANDING STARTS WITH A FEELING

Effective branding extends beyond colors and typography. It's about defining a clear feeling and consistently designing toward it, using every visual and interaction to support that experience.

HUGE SHOUTOUT TO MY TEAM & MENTORS <3